Emails are read-only documents so they cannot be checked out or edited.

Once they are registered into infoRouter, they are automatically assigned a built-in system custom property called "Email" so they can be searched for and found easily.

All information about an email is indexed. Email attachments, the body text of an email and the subject lines can be searched inside infoRouter.

How to create email documents:

Email documents can get into infoRouter in three ways:

  • MS Outlook Integration
  • infoRouter Email Scanner
  • Email document upload through the web services API.

Using the MS Outlook integration, emails can be sent directly into infoRouter. The MS Outlook email format (.MSG) is converted into the industry standard .EML format and published into infoRouter.

The infoRouter Email Scanner product is a stand-alone product that can be configured to check POP3 email accounts and publish incoming emails directly into infoRouter.

If you have an in-house email system from which you wish to import emails, you may do so by using our web services API to publish third party emails into infoRouter.

Useful documents for users:

MS Office Outlook Add-in User's Guide

Useful documents for Administators:

infoRouter MS Office Implementation Guide

infoRouter MS Office Implementation via Group Policy Guide

Next Topic is Document Ownership